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Your Favourite Mac Support

Overview of Services

System Repair & Updates

Is your Mac no longer booting or are applications crashing after starting or not reacting? Is your Mac behaving strangely and you are curious or worried about it? I can guarantee you will forget the "spinning deathball" after my system verification.

Data Rescue & Backup

Learn how to safeguard your important files from disaster - let me show you different storage strategies to save your home folder data or your entire system. Back up to multiple offsite locations, such as a secure cloud service, keeping your files safe and healthy.

Hardware Repair & Upgrades

I can replace your hard disk drive with a solid state disk (or combine a HDD and SSD to a fusion drive) and also upgrade your RAM. This will give your machine a real speed boost and certainly make work with your beloved good old Mac a joy again.

Spam & Malware Protection

A solid and stable protection against malware, spam, and viruses is essential for OS X users nowadays. For example you don't want to share infected files if you communicate with Windows or Linux users. A well-configured web filter will also speed up your surfing experience. It's an easy and effective way to block most advertising you would otherwise be subjected to on the internet.

Web Design & Newsletters

Day by day, the number of devices, platforms, and browsers that need to work with your site grows. Google prefers mobile friendly websites, therefore a responsive website design is what you need. Furthermore an own newsletter system can help you deliver and analyze email campaigns. If you are interested, I will introduce you to a great "all in one" solution.

Groupware Solutions

Exchanging data like calendars, address books, and other information is also an interesting option for small businesses. Combined with a safe cloud service, sharing data in a workgroup will be easy like never before. For example you could edit a presentation with teammates without emailing files back and forth. When you edit a file in a shared folder, everyone gets the update automatically. It works!

VPN & Remote Access

Imagine accessing your Mac at work from anywhere and having secure access to all your business data – an own virtual private network makes it possible. While using a VPN service, you can also access websites without geographic restrictions or censorship. Additionally I can offer all my customers quick and secure remote access with TeamViewer QuickSupport, helping as if I were sitting right in front of the machine.

Online Connection Everywhere

Yes, it's true – some years ago (ok, many years ago) nearly everybody worked on a computer without an internet connection. But today we can't live without, everybody want to be always online and available. I will show you how to use an USB online surf stick or a mobile Wi-Fi hotspot to connect with your Mac. Such solutions are also useful as a fallback if your router or internet provider has technical problems.

Personal & Group Training

You can learn how to use OS X and iOS like an expert — this workshop is especially helpful for Windows switchers. Workshops for specific applications are available for: Microsoft Word, Excel, and Powerpoint; Adobe Photoshop, InDesign, and Illustrator; Apple Pages, Numbers, Keynote and the brand new Photos. Two other special workshops include "Internet Guide 2015" and "Introduction to Apple Mail & GPG".